OTHER

MY ISSUE ISN’T COVERED IN THE FAQS

If you have a question or issue that we haven’t been able to answer in our FAQS please do reach out to our dedicated Customer Care team who will be more than happy to help and aim to get back to you within 24 hours. Their contact details are below and available hours are listed in ‘Customer Care Opening Hours’

CUSTOMER CARE CONTACT TIMES

We all know how frustrating it can be when something goes wrong with an order or you have a question and just want to speak to someone to resolve it as quickly as possible. That is why we have a dedicated Customer Care team who are on hand to help with any issue you may have who will get back to you within 24 hours and aim to resolve the issue within 48 hours.

Customer Care Availability
  • Monday – Friday: 8am – 6pm GMT
  • Saturday: 9am – 1pm GMT

For any queries coming through on Sunday, the team will do their best to come back to you as soon as possible on the Monday.

Customer Care Contact Details

Email: support@vieve.co.uk 

Telephone: 020 3011 0960